Effective September 14, 2026 · Pinyridge Labs
The short version: Tack has no analytics, no tracking, and no accounts. Everything below is the complete list of data that ever leaves your Mac.
Pinyridge Labs — a trade name of PINY RIDGE LABS LLC, an Arkansas limited liability company — is the data controller for everything described here. Reach us at support@pinyridgelabs.com — that address reaches a person, and it is the right address for any request below.
Update checks. The app periodically fetches
tack.pinyridgelabs.com/appcast.xml to learn whether a newer version
exists. We attach no identifier to it. Like any web request it carries your IP
address, which our host records in ordinary server logs; we do not use those
logs to build a profile of anyone.
License activation. When you activate a license key, the app sends the key, your Mac's computer name (so you can recognize it in your own activation list), and an activation id. That id is a random value generated on first use and stored on your Mac — it is not your serial number, hardware id, or anything Apple issued, and it identifies the install rather than the machine or you.
Crash reports — only if you say yes. If Tack crashes, the next launch asks whether to send the crash report macOS wrote. Decline and nothing is sent, and you are not asked about that crash again. Agree and we receive the report, the app version and build, and a short log of Tack’s own recent status messages with window and group names blanked out before it is stored on your Mac. A crash report describes the crash, not your documents, windows, or activity — but it does contain file paths, and on a Mac a file path usually contains your account name. That is why it is asked rather than assumed.
You can also say yes once: choosing “Always Send” on that prompt, or turning on “Share crash reports” in Settings or during the welcome tour, sends future crash reports without asking each time. The same Settings switch turns it off again whenever you like, and nothing is ever sent on a launch where Tack did not crash.
No usage analytics. No window titles, window contents, or screenshots. No browsing data. No advertising identifiers. Nothing is sold, and nothing is shared with anyone for their own purposes. No automated decision-making, and nothing here profiles you.
Checkout is handled by Stripe, which is the merchant of record: your payment details go to Stripe and never to us. We never see or store a card number. We receive the email address you used at checkout, attached to your license, so we can help you recover a lost key. Stripe's privacy policy is at stripe.com/privacy.
| What | How long | Why |
|---|---|---|
| Your license record — key, purchase email, activation dates, computer names | While the license exists, then 7 years | It is the licence itself: it is what lets you reactivate, move Macs, or recover a lost key. The tail is for tax and accounting records. |
| Crash reports | 12 months, then deleted automatically | A crash stops being useful long before it stops being identifying. The deletion is enforced by the database, not by us remembering. |
| Server logs | As our host keeps them, currently 30 days | Diagnosing outages and abuse. |
| Support email | 2 years from the last message | So a follow-up about the same problem has its history. |
Wherever you live, you can ask us to show you what we hold, correct it, delete it, or send you a copy in a portable form. Write to support@pinyridgelabs.com and we will answer within 30 days. There is no charge, and asking costs you nothing — we will never treat you differently for it.
Deleting your license record ends the licence, because the record is the licence; we will say so before doing it. Deleting a crash report or asking us not to keep one costs you nothing at all.
If you are in the EU, the UK, or Switzerland, our lawful bases are: the contract with you, for your license record; your consent, for crash reports, which you may withdraw at any time by writing to us, by declining the next prompt, or by turning off “Share crash reports” in Settings; and our legitimate interest in a working, secure service, for server logs. You may also object to processing or lodge a complaint with your national data protection authority.
If you are in California, you have the same rights of access, deletion, correction and portability, and the right not to be discriminated against for using them. We do not sell or share personal information as those terms are used in the CCPA, and we have not in the past 12 months.
Our license server and its database run on Google Cloud in the United States, and our website is served from Google's network. If you are outside the US, your data is transferred there; the transfer relies on the European Commission's standard contractual clauses, which Google Cloud is signed up to.
Accessibility — required; it is how Tack arranges other applications' windows. Screen Recording — optional; only used to draw live window previews when you hover a tab. Both are processed entirely on your Mac; nothing they enable is transmitted anywhere.
Tack is not directed at children, and we do not knowingly collect anything from anyone under 16. If you believe we have, write to us and we will delete it.
If a breach ever affects your data, we will tell you and the relevant authority as the law requires, and we will tell you what we know rather than what sounds best.
If this policy changes, the effective date above changes with it, and material changes will be described in release notes. We will not apply a material change retroactively to data already collected without asking you first.
Tack · Terms of Purchase · License Agreement · Acknowledgements